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العربية
AED
KWD
SAR
OMR
QAR
العربية
AED
KWD
SAR
OMR
QAR
troubleshootings
Cooker
No power to unit
Possible Reason 1: Bad power connection or no power | Solution: Ensure detachable power cord is plugged tightly into base power socket. Try the cooker on other outlets
Possible Reason 2: Cooker’s electrical fuse has blown | Solution: Contact the Customer Care Team
Minor steam leaking/hissing from steam release valve during cooking cycle
Possible Reason 1: Bad power connection or no power | Solution: Ensure detachable power cord is plugged tightly into base power socket. Try the cooker on other outlets
Possible Reason 2: Cooker’s electrical fuse has blown | Solution: Contact the Customer Care Team
Occasional clicking or light cracking sound
Possible Reason 1: Bad power connection or no power | Solution: Ensure detachable power cord is plugged tightly into base power socket. Try the cooker on other outlets
Possible Reason 2: Cooker’s electrical fuse has blown | Solution: Contact the Customer Care Team
Display
Self-diagnosed Warning Displays
Possible Reason 1: The word “Lid” is displayed because lid is not used properly | Solution: Make sure the lid is closed properly. Do not use the lid during the Sauté Smart Program
Possible Reason 2: The words “Food burn” is displayed | Solution: Stir food to avoid burning and add water as necessary
Possible Reason 3: The word “noPr” is displayed because there is not enough pressure | Solution: Add a minimum 1.5 cups (375 mL) of a thin liquid to the inner pot
Possible Reason 4: The word “PrSE” is displayed because of excess pressure. | Solution: Press the [Cancel] key and allow the cooker to cool for 60 minutes. Contact the Customer Care Team if pressure is not fully released.
Lights flash and error code C5 appears on screen
Possible Reason 1: The word “Lid” is displayed because lid is not used properly | Solution: Make sure the lid is closed properly. Do not use the lid during the Sauté Smart Program
Possible Reason 2: The words “Food burn” is displayed | Solution: Stir food to avoid burning and add water as necessary
Possible Reason 3: The word “noPr” is displayed because there is not enough pressure | Solution: Add a minimum 1.5 cups (375 mL) of a thin liquid to the inner pot
Possible Reason 4: The word “PrSE” is displayed because of excess pressure. | Solution: Press the [Cancel] key and allow the cooker to cool for 60 minutes. Contact the Customer Care Team if pressure is not fully released.
Lights flash and error code appears on screen
Possible Reason 1: The word “Lid” is displayed because lid is not used properly | Solution: Make sure the lid is closed properly. Do not use the lid during the Sauté Smart Program
Possible Reason 2: The words “Food burn” is displayed | Solution: Stir food to avoid burning and add water as necessary
Possible Reason 3: The word “noPr” is displayed because there is not enough pressure | Solution: Add a minimum 1.5 cups (375 mL) of a thin liquid to the inner pot
Possible Reason 4: The word “PrSE” is displayed because of excess pressure. | Solution: Press the [Cancel] key and allow the cooker to cool for 60 minutes. Contact the Customer Care Team if pressure is not fully released.
Lid
Difficulty with closing lid
Possible Reason 1: Sealing ring not seated properly | Solution: Adjust sealing ring, ensure it is fully seated behind ring rack
Possible Reason 2: Float valve stuck in popped-up position | Solution: Gently press the float valve down
Difficulty opening the lid
Possible Reason 1: Sealing ring not seated properly | Solution: Adjust sealing ring, ensure it is fully seated behind ring rack
Possible Reason 2: Float valve stuck in popped-up position | Solution: Gently press the float valve down
Steam leaks from side of lid
Possible Reason 1: Sealing ring not seated properly | Solution: Adjust sealing ring, ensure it is fully seated behind ring rack
Possible Reason 2: Float valve stuck in popped-up position | Solution: Gently press the float valve down
Steam gushes from steam release valve when venting is not activated
Possible Reason 1: Sealing ring not seated properly | Solution: Adjust sealing ring, ensure it is fully seated behind ring rack
Possible Reason 2: Float valve stuck in popped-up position | Solution: Gently press the float valve down
Float valve does not rise
Possible Reason 1: Sealing ring not seated properly | Solution: Adjust sealing ring, ensure it is fully seated behind ring rack
Possible Reason 2: Float valve stuck in popped-up position | Solution: Gently press the float valve down
If you are unable to resolve the problem and/or if it persists please contact the Customer Care team for assistance:
Email:
instantpot@4homes.ae
Instant Pot
Products
Duo 6
Duo Plus 6
Duo 8
Duo Plus 8
Product Comparison
Recipes
Recipes
Cooking Time Table
Recipie Booklet
Support/Registration
Product Registration
User Manuals
Warranty
FAQ
TroubleShooting
Care & Cleaning
Contact Us
Where to buy
Retailers
Getting Started
Products
Duo 6
Duo Plus 6
Duo 8
Duo Plus 8
Product Comparison
Recipes
Recipes
Cooking Time Table
Recipie Booklet
Support/Registration
Product Registration
User Manuals
Warranty
FAQ
TroubleShooting
Care & Cleaning
Contact Us
Where to buy
Retailers
Getting Started
